toys to treasure

Delivery Information

Delivery charges:

 

-   Within the UK all orders over the value of £70 will be shipped by standard delivery free of charge.

-   For standard delivery within the UK, orders up to the value of £70 will be shipped for £3.95.

-   The cost of standard delivery to Ireland is £10.

-   Next day delivery service within the UK is £8.50 and will require a signature on delivery.

 

Orders placed by 3pm are dispatched the same day and normally take 2-3 days for standard delivery. We ship each working day, but do not ship on Saturdays and Sundays (sorry, but even little elves need a break from time to time), so orders placed after 3pm on a Friday will not be shipped until the following Monday.

 

Shipping outside the UK and Ireland will need to be calculated per order. So, if you would like us to ship your goodies to Europe or beyond, please contact us to discuss your options by emailing hello@wooandblue.com stating ‘shipping query’ in the subject line of your email.

 

Delivery Times:

Please note that standard delivery within the UK usually takes 2 to 3 working days. Though this is just an estimate and we do not accept liability for failure to deliver items within this period (provided that delivery occurs within 30 days from the date of your order).

Privacy Policy:

We do not store credit card details nor do we share customer details with any 3rd parties

 

Returns:

While we hope you are delighted with your purchase, if you want to return an item for any reason (and providing it’s unused and returned in its original packaging), we will replace, exchange or refund it. Please include your name, telephone number and address when sending an item back, as well as the reason for returning it. We ask that you notify us as soon as possible if you would like to return the item and that you send it back within 7 days of purchase. You will need to meet the cost of returning an item, unless the item is faulty on receipt, in which case we will reimburse the postage costs.

 

Our address for returns is:

 

Returns

Woo&Blue LTD

The Toybox at 8 The Borough,

Crondall,

Hampshire,

GU10 5NU.

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